EOE ep. 238 | Metrics You Should Dive Into as a Gym Owner — Dan Uyemura

 

July 13, 2022   |   Hosted by Jason Khalipa

PushPress is "the gym management software for successful gyms." In today's episode, PushPress CEO and founder Dan Uyemura joins Jason and Gabe to discuss how he got into CrossFit before delving into what metrics gym owners should analyze and how they can use them to improve customer experience, convert leads, and drive retention.

In this episode:

  • Finding CrossFit as a Software Engineer

  • Focusing on the Customer Experience

  • Goal of Software

  • How Are Gym Owners Spending Time?

  • 3 Metrics to Dial In On

  • Lead Conversion & Sales Efficiency

  • Net Revenue Retention

  • Average Churn

  • Focus on the Drivers of MRR

  • Needing to Create a Feedback Loop

  • Duty of Sales Is to Qualify Someone For Your Gym

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Jason Khalipa

Jason Khalipa is a CrossFit Games Champion and Founder of NCFIT. Jason has spent years coaching, training, and helping business owners in the fitness space. Follow Jason.

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EOE Ep. 239 | Hydration & Training Volume Tips — Jason & Gabe

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The Intro ep. 82: The One About Developing Coaches, Part 1