NCFIT Gyms
Frequently Asked Questions
Please see below for Frequently Asked Questions regarding NCFIT policies:
Interested in Membership:
Offerings: Group CrossFit classes, Private Training and Nutrition Coaching and Accountability Services
To get started, please book a Free Consultation with our Membership Coordinator here.
Hold Policy:
7 day written notice required (to info@nc.fit)
2 holds max per year
Must be between 30-90 days
Membership fee is not prorated; account is "Frozen" so that paid days are available upon return
Can lift a hold anytime after 30 days
Cancellation Policy (Monthly Memberships):
15 day written notice required (to info@nc.fit)
No partial refunds; auto renew feature is turned off
Minimum 90 day commitment must be satisfied prior to cancellation
Invoices:
All invoices are available in the Wodify app under:
Profile –> Membership –>InvoicesDetailed invoices available upon request
Late Cancellation/No-Show Fee:
$30 fee for no-shows and cancellations made less than 8 hours in advance for AM classes and 2 hours in advance for PM classes
Notifications are automated; if you received one in error and were checked in or do not see an open invoice, please disregard; (most errors are corrected by 8pm)
Please sign in from the app (or at the front desk) once you arrive to the gym to avoid any errors in attendance!